Text Messaging Terms and Conditions
Middlesex Recovery offers access to information via recurring Short Message Service (“SMS”) text alerts to “opted-in” subscribers. As an “opted-in” subscriber, you are signing up to receive text messages related to your relationship with Middlesex Recovery that may include, but are not limited to, inquiries for service, appointment scheduling, appointment reminders, updates related to your visits, and one-time passcodes. These messages may contain your protected health information and such details as medication details, appointment details, such as date, time, location, provider name, etc.
Your consent to receive SMS messages is not a condition of any treatment provided by Middlesex Recovery. For more information on Middlesex Recovery’s digital privacy practices, please review Middlesex Recovery Privacy Policy.
Message Frequency
Following opting in to receive notifications, the frequency of SMS messages you receive will vary based on the text messages services, the number of text message services in which you enrolled, and frequency of services received from Middlesex Recovery.
User Opt-Out
You can opt-out of SMS messages by texting “STOP” to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from.
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance.
Disclosure
Message and data rates may apply. You are responsible for any fees and charges that may be billed by your wireless carrier based on your individual plan. Please contact your wireless carrier for information about your plan. Further, content may not be available via all carriers.
Opted-in subscribers acknowledge that there are risks involved with sending and receiving protected health information via text, including, but not limited to, the risk that text messages exchanged between you and Middlesex Recovery could be viewed by an unauthorized third party.
No Warranties
Delivery of information and content to your mobile device may fail due to a variety of circumstances and conditions. Delivery of text messages is subject to effective transmission from your wireless service provider which is beyond the control of Middlesex Recovery. Accordingly, Middlesex Recovery nor the carriers are liable for any delays or failures in the receipt of any text messages.
General
By opting in to receive messages, you agree that the laws of the state of Texas, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute that might arise between you and Middlesex Recovery and/or its officers, directors, doctors, nurses, staff, employees, or affiliates. You expressly agree that the exclusive jurisdiction for any dispute with Middlesex Recovery and/or its officers, directors, doctors, nurses, staff, employees or affiliates will be in the courts of Denton County, Texas in connection with any claim involving Middlesex Recovery and/or its officers, directors, doctors, nurses, staff, employees or affiliates.
Middlesex Recovery may modify these Terms and Conditions at any time in its sole discretion.
For assistance, please contact: Middlesex Recovery Toll Free number 833.313.7024
